BrainChat: Generative Brainstorming for Human-Centered Design (HCD)
Problem: Traditional brainstorming in HCD is limited by design fixation, subjective bias, and constrained idea exploration.
Solution: BrainChat supports human-AI collaborative ideation through AI personas.
Background
" Ideation plays a key role in modern Human-Centered Design "
Human-Centered Design (HCD)
- Increasing importance in complex industries and services
- Growing need for user-centered problem solving
- HCD process: Empathize → Define → Ideate → Prototype → Test
Fig.1. IDEO's Human-Centered Design Perspectives
Importance of Ideation
- Collaborative ideation supports diverse perspectives
- Agile and iterative methods are increasingly adopted
- Early-stage ideation plays a critical role in innovation
Fig.2. IDEO's Human-Centered Design Process
Problem
" Traditional ideation is often constrained by human limitations "
Human Limitation in Ideation
Traditional ideation is often constrained by human cognitive limitations.
Table 1. Human Strengths and Limitations
| Strength | Limitation |
|---|---|
| Creative Problem Solving | Information Limitation |
| Empathy | Subjective Bias |
| Flexible Decision-Making | Cognitive Fatigue |
Goal
" Enhancing ideation by maximizing human strengths and complementing human limitations "
Solution
" Applying human-AI collaboration to brainstorming "
AI-Assisted Ideation
AI supports rapid and diverse idea exploration in early-stage ideation.
Table 2. Advantages of AI in Ideation
| Strength | Description |
|---|---|
| Rapid Processing | Fast and accurate computation |
| Repetition & Randomness | Diverse and unexpected idea generation |
| Diverse Knowledge | Broad knowledge background and associations |
Brainstorming-Based Ideation
- Free idea generation
- Perspective expansion
- Collaborative interaction
- Early-stage ideation support
Human-AI Collaborative Brainstorming
Persona-based chat interaction was applied to support collaborative brainstorming and idea exploration.
Table 3. Brainstorming-Based AI Strategy
| Human Limitation | Brainstorming-Based AI Strategy |
|---|---|
| Information Limitation | Data storage and summarization |
| Subjective Bias | Diverse knowledge exploration |
| Cognitive Fatigue | Time-limited sessions |
| Collaboration Constraint | AI persona interaction |
Result
Design and Prototype
- AI persona-based brainstorming interaction
- Real-time collaborative ideation flow
- Session-based idea exploration and summarization
- Human-AI collaborative brainstorming environment
Fig.3. BrainChat System Architecture
Fig.4. BrainChat Sequence Diagram
Fig.5. BrainChat User Interface Screens
" The proposed prototype demonstrated the potential of human-AI collaborative brainstorming for flexible and diverse ideation "